Two North Somerset food businesses were rated zero and 11 rated 1 since July, while 101 got top marks. Every low rating named, with the date and address.
North Somerset Council’s food inspectors gave out 147 hygiene ratings between 1 July and 22 September. 101 of them were the top rating of 5. Twenty businesses were rated 2 or below. Two of those were rated zero, which means urgent improvement is necessary.
Both zeros were given in July: to a cafe on Station Road in Clevedon and a takeaway on Mendip Avenue in Worle. Both now show a new rating pending on the register.
Every rating here comes from the Food Standards Agency register for North Somerset Council, which we read on Tuesday 29 September. Each business name links to its own entry. We have not run a hygiene roundup before, so this one covers the whole summer.
Why September looks spotless
Every one of the 30 ratings dated September so far is a 4 or a 5. Treat that with care.
A business rated below 5 has 21 days to appeal, so lower ratings tend to reach the register a few weeks after the visit. A 5 can go up straight away. All 20 ratings of 2 or below in this roundup were given in July and August, and September’s low scores, if there were any, are likely to surface in October.
Rated 0: urgent improvement necessary
| Business | Address | Type | Rated |
|---|---|---|---|
| Lotus Katsu Chef | Unit 4 Mendip Avenue, Worle, BS22 6HN | Takeaway | 1 Jul |
| Jenny’s Cafe | 4 Station Road, Clevedon, BS21 6NH | Restaurant or cafe | 21 Jul |
The register also publishes the inspector’s scores behind each rating, where 0 is best. Jenny’s Cafe scored 25 for food hygiene and safety, the worst mark available on that element. Lotus Katsu Chef scored 20 for hygiene, 15 for the structure of the premises and 20 for confidence in management.
Both entries are flagged “new rating pending”. That usually means the business has asked to be inspected again after making improvements.
Rated 1: major improvement necessary
| Business | Address | Type | Rated |
|---|---|---|---|
| Port of Bristol Seafarers Centre | Royal Portbury Dock Road, Easton-in-Gordano | Restaurant or cafe | 2 Jul |
| Barley Wood Cafe | Barley Wood Walled Gardens, Long Lane, Wrington | Restaurant or cafe | 9 Jul |
| Kel’s Kitchen | Lay-by off Tower House Lane, Wraxall | Mobile caterer | 20 Jul |
| Subway | Gordano services, M5 junction 19 | Takeaway | 28 Jul |
| China Star Chinese Takeaway | 37 Main Road, Cleeve | Takeaway | 4 Aug |
| Flavours | Palmers Elm, Hewish | Restaurant or cafe | 5 Aug |
| Clevedon Kebab House | 12 Old Street, Clevedon | Takeaway | 7 Aug |
| Moguls | 5 Old Church Road, Clevedon | Restaurant or cafe | 11 Aug |
| The Old Inn | Pauls Causeway, Congresbury | Pub | 11 Aug |
| Nick’s Fish Grill Dessert | 26 Knightstone Road, Weston-super-Mare | Restaurant or cafe | 12 Aug |
| Jo’s Kitchen @ Hedges Cider | Row of Ashes Lane, Redhill | Restaurant or cafe | 14 Aug |
Clevedon has three of the thirteen ratings of 1 or 0, the most of any town in the district.
Rated 2: improvement necessary
| Business | Address | Type | Rated |
|---|---|---|---|
| The Plough Inn | High Street, Congresbury | Pub | 9 Jul |
| Portishead Market | 84 High Street, Portishead | Shop | 15 Jul |
| Worle Spice | 133 High Street, Worle | Restaurant or cafe | 30 Jul |
| Emzz BBQ Kebab & Pizza House | 2 Broad Street, Congresbury | Takeaway | 12 Aug |
| Divine Delights | BS24 (no street address published) | Shop | 20 Aug |
| Royal Sands Cafe | Royal Sands kiosk, Uphill Road North, Weston-super-Mare | Restaurant or cafe | 20 Aug |
| The Pantry | 32A Woodborough Road, Winscombe | Restaurant or cafe | 24 Aug |
Congresbury has three low ratings from the summer: The Old Inn at 1, and The Plough Inn and Emzz BBQ Kebab & Pizza House at 2.
A low rating is a judgement on the day of the inspection. Any business can appeal, ask to be re-inspected once it has made the improvements, or publish its own response on its register entry. None of the businesses above has published a response on the register. If any of them wants to tell us what has changed since, we will add it here.
Rated 5: very good
The 101 top ratings run from motorway services to hospices. They include:
- Weston Hospicecare at Uphill, rated 16 September
- the ward kitchens at Weston General Hospital, rated 3 July
- Clevedon and District Foodbank on Teignmouth Road, rated 3 July
- the Yeo Valley Garden Cafe at Blagdon, rated 9 July
- the Cabot Court Hotel on Knightstone Road, Weston, rated 15 July
- Driftwood Restaurant and Wine Bar on Birnbeck Road, Weston, rated 12 August
- Ikanji Japanese Restaurant on Walliscote Road, Weston, rated 20 August
- The Greedy Goose at Gatcombe Farm, Flax Bourton, rated 21 September
- Parsons Bakery in The Precinct, Portishead, rated 22 September
School and nursery kitchens did well. The Aspens kitchens at Kewstoke Primary, All Saints East Clevedon, St Nicholas Chantry and Nailsea School were all rated 5. So were the Chartwells kitchen at Clevedon School and six nurseries, pre-schools and children’s centres.
Four businesses at Gordano services were rated 5 in early September. The Subway at the same services was rated 1 on 28 July.
How the district compares
Across all 1,553 North Somerset food businesses with a current numeric rating, 1,175 are rated 5. That is 76%. Just 29 are rated 2 or below.
The summer’s inspections run lower, at 69% fives. That is normal: inspectors visit riskier and newer businesses more often, so recent ratings rarely look as good as the whole register.
What it means for you
- Check before you order. Search any business by name on the FSA ratings site. Delivery apps show the rating too, but not always the latest one.
- A pending rating is worth watching. If a business you use is rated low but flagged pending, look again in a few weeks.
- Report a problem. If you think a business has a hygiene problem, use the FSA’s report a food problem service.
Looking for somewhere with a good rating? Our directory lists local businesses in Weston-super-Mare and Clevedon.
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